A report given by a secretary to the Marketing Director may be called as _____
1.formal.
2.informal.
3.oral.
4.personal.
A report prepared and presented according to the form and procedure laid down law is called a ____
1.law report.
2.procedure report.
3.company report.
4.statutory report.
An informal report is usually in the form of a ______________ communication.
1.person to person.
2.many to one.
3.one to many.
4.company to company.
Bad Listeners will make ______________ communication
1.good.
2.bad.
3.excellent.
4.rather favorable.
Bio-data is enclosed with the following letter ______
1.sales letter.
2.application letter.
3.complaint letter.
4.collection letter.
Bold colour in a report implies _____
1.emphasis.
2.attention.
3.power.
4.traditional.
Clearance sales refer to ____
1.sale of pure chemicals.
2.sale of detergents.
3.sale of food products.
4.Sale of chemicals.
Clearance sales refer to _______
1.sale of pure chemicals.
2.sale of detergents.
3.sale of food products.
4.Sale of chemicals.
Contents of offers and quotation are ______
1.details of product.
2.pleasing tone.
3.request for price.
4.request for traders information.
Contents of offers and quotation are ______
1.details of product.
2.pleasing tone.
3.request for price.
4.request for traders information.
Dunning letters are also called _____
1.collection letters.
2.letter of credit.
3.compliant letters.
4.Suggestion letters.
Empathy leads to _____
1.greater receptivity.
2.more involvement.
3.greater focus.
4.causality.
Face-to-face communication is a ___
1.visual communication.
2.direct conversation
3.oral communication
4.written.
Grapevine communication is associated with ______________ communication.
1.formal
2.informal
3.horizontal
4.vertical.
How to make audio-visual communication effective?
1.the pictures are colourful.
2.clearly written.
3.speak politely
4.silent.
Letter of credit is issued _____
1.by bank.
2.by supplier.
3.by customer.
4.By public.
Letter of credit is issued _______
1.by bank.
2.by supplier.
3.by customer.
4.By public.
Margin to a letter is like ______
1.frame of a picture.
2.evidence for the communication.
3.engine to a machine.
4.borders.
Messieurs
1.a French term meaning gentlemen
2.used in singular.
3.is a title like Doctor
4.many.
One of the following directly relates to provision of credit _____
1.current account.
2.savings account.
3.recurring deposit.
4.discounting bills.
Pictures, slides, films fall under
1.body languages.
2.audio-visual communication.
3.reporting.
4.visual communication.
The effective business letter must be ______
1.sender oriented.
2.reader oriented.
3.company oriented.
4.business oriented.
The effective business letter must be ______
1.sender oriented.
2.reader oriented.
3.company oriented.
4.business oriented.
The inside address should be written
1.below the salutation.
2.above the heading.
3.above the salutation.
4.above the date.
The letter should be based on _____
1.I attitude.
2.you attitude.
3.we attitude.
4.my attitude.
The minute books are the ______________ book of the company.
1.subsidiary.
2.statutory.
3.obligatory.
4.secondary.
The minute books are the ______________ book of the company.
1.subsidiary.
2.statutory.
3.obligatory.
4.secondary.
The participants of a board meeting are _______
1.member.
2.directors.
3.member and directors.
4.outsiders
What kind of information should be included in a resume
1.work experience.
2.education.
3.affiliation and membership.
4.letter of recommendation.
Which one is not a component of a business letter
1.envelope.
2.salutation.
3.subject.
4.complimentary close.
Written communication includes
1.reports & forms.
2.interviews.
3.film.
4.speaking.
____ is used at the end of a sentence which expreses a strong feeling.
1.colon.
2.exclamation mark.
3.semi colon.
4.the colon.
_____ Communication is unsuitable for lengthy message.
1.oral.
2.written.
3.vertical.
4.audio visual.
_____ is an integrated user-machine system.
1.management information system.
2.executive system.
3.decision making system.
4.knowledge based system.
_____ is the physical part of the computer
1.software.
2.human ware.
3.firmware.
4.hardware.
_____ is the process of arriving at agreement through consultation
1.consensus.
2.grapevine.
3.informal.
4.braindrain.
_____ is the process of arriving at agreement through consultation
1.consensus.
2.grapevine.
3.informal.
4.braindrain.
_____ is the set of instructions given to the computers.
1.hardware.
2.software.
3.human ware.
4.firmware.
______ is impersonal and professional
1.counselling
2.advice
3.suggestion
4.warning
______ is in finished form.
1.data.
2.system.
3.information.
4.character.
______ is in finished form.
1.data.
2.system.
3.information.
4.character.
______ reports are related to a single occasion or situation.
1.special.
2.periodic.
3.informal.
4.formal.
______ reports are related to a single occasion or situation.
1.special.
2.periodic.
3.informal.
4.formal.
______ stands for mental health
1.morale.
2.motivation.
3.co-operation.
4.coordination.
_______ communication is the most popular means of transmitting message.
1.written
2.oral.
3.visual.
4.face-to-face.
________ is the essential aspect of communication
1.enclosure
2.letter.
3.telephone.
4.feedback.
________ is the list of words used in the reports.
1.conclusion.
2.glossary.
3.index.
4.reference.
________ is the set of instructions given to the computers.
1.hardware.
2.software.
3.human ware.
4.human ware.
________ the sources of information is a kind of spadework.
1.analyzing.
2.investigating.
3.making outline.
4.writing report.