A place for everyone and everyone in his place is ________
1.human order.
2.social order.
3.equity
4.scalar chain.
A systematic way of doing things is called as _____
1.process.
2.planning.
3.directing.
4.controlling.
According to F.W.Taylor, concept of scientific management can be classified into ____ types.
1.8.
2.7.
3.5.
4.6.
According to _____ "One of the characteristics of being human is that he makes plan".
1.Koontzo' Donnel.
2.Terry.
3.Arnold Toynbee.
4.L.Urwick.
An art may be defined as a ________
1.Skill & knowledge.
2.Past experience.
3.Knack.
4.All the above.
As what is ensuring that one individual does not carry the burden of a whole work task referred to?
1.Work specialisation
2.Work design
3.Work schedule
4.Work shift
At what level of an organisation does a corporate manager operate?
1.Functional
2.Operational
3.Middle level
4.Top level
By which principle is utilitarianism defined?
1.Equality for everyone
2.Maximisation of outcomes for individuals
3.The best outcome for the majority of people
4.The least worst outcome for everybody
Co-ordination is the process of ______ the work activities of various individuals and department.
1.integrating.
2.segregating.
3.organizing.
4.implementing.
Commonly all management can be classified into ______________ levels.
1.5
2.6
3.3
4.4
Consumer values based on personality types are a form of what type of brand value?
1.Core
2.Functional
3.Expressive
4.Individual
Decision taken by committee formed by the top management for specific purpose is ________
1.group decision.
2.organisational decision.
3.personal decision.
4.operative decision.
Enhancement of job satisfaction and productivity are key characteristics of which theoretical perspective of work design?
1.Process improvement
2.Techno-structural change model
3.Job characteristics model
4.Socio-technical systems
Esprit-de-corps means ______
1.co-ordination.
2.centralization.
3.decentralization.
4.unity is strength.
Expand MBO.
1.Management By Organization.
2.Management By Objectives.
3.Management By Optimism.
4.Man By Optimism.
Factors of production involve land, labor, capital and _________
1.men.
2.organization.
3.production plan
4.obligation.
Fayol gave _______ famous management principles.
1.12.
2.16.
3.15.
4.14.
From what does a chain of command extend?
1.Bottom to top
2.Top to bottom
3.Diagonally
4.Laterally
Functional structures help to create
1.teamwork
2.specialisation
3.specialisation
4.multi-skilled employees
How can organisational structures that are characterised by democratic and inclusive styles of management be described?
1.Hierarchical
2.Bureaucratic
3.Flat
4.Functional
How can you describe the thinking and outlook of transformational leaders?
1.Strategic
2.Operational
3.Functional
4.Developmental
How do you call a system that allows workers to work part of the week from home?
1.Piece time
2.Part-time
3.Job sharing
4.Telecommuting
How do you describe a work group that comprises workers with demarcated tasks and distant line managers?
1.Dependent
2.Independent
3.Interdependent
4.Collaborative
How does lateral communication in an organisation occur?
1.Information passes upwards.
2.Information passes downwards.
3.Information is a two-way process.
4.Information passes between different departments and functions.
Hygiene factors are associated with which writer?
1.Frederick Hertzberg
2.D.C. McClelland
3.Abraham Maslow
4.Douglas McGregor
Improving quality through small, incremental improvements is a characteristic of what type of quality management system?
1.Just-in-time
2.Six Sigma
3.Total Quality Management
4.Kaizen
In the 'five forces model', what is the type of competitive activity that exists between organisations?
1.The potential for entry into the industry
2.The threat of substitute products
3.The power of customers
4.The level of rivalry
In what order do managers typically perform the managerial functions?
1.organising, planning, controlling, leading
2.organising, leading, planning, controlling
3.planning, organising, leading, controlling
4.planning, organising, controlling, leading
Individualism as a guiding moral philosophy was advocated by which economist?
1.John Kenneth Galbraith
2.John Maynard Keynes
3.Milton Friedman
4.Alfred Marshall
Low level management invariably adopts ______ plan.
1.departmental.
2.short-term.
3.strategic.
4.flexible.
Lower level workers need ______ skills than administrative skills.
1.planning.
2.coordinating.
3.technical.
4.decision making.
Management is getting things done through _____
1.managers.
2.workers.
3.others.
4.administrators.
Of what is advertising a form?
1.Focusing strategy
2.Differentiation
3.Cost leadership
4.Cost leadership
Opening of new branch is an example of _______
1.programmed decision.
2.non-programmed decision.
3.individual decision.
4.non-economic decision.
Placing purchase order is an example of ______
1.programmed decision.
2.non-programmed decision.
3.major decision.
4.decision.
Planning anticipates ______
1.future.
2.co-ordination.
3.unpredictable future.
4.economy in operation.
Single use plans are designed to meet ______
1.repetitive situations.
2.stability.
3.departmental needs.
4.non-repetitive situations.
The Behavioral approach to management focused on ________
1.the worker.
2.the manager.
3.the owner.
4.the supplier.
The decision which does not incur any expenses is known as _______
1.economic decision.
2.crisis decision.
3.non-economic decision.
4.problem decision.
The decision which has long term impact on business is ______
1.programmed decision.
2.non-programmed decision
3.individual decision.
4.non-economic decision.
The duration of long term plan is _______
1.1 to 5 years.
2.5 to 15 years.
3.15 to 25 years.
4.10 years.
The recently emerged type of managerial job is_______
1.top manager.
2.middle manager.
3.first line manager.
4.team leader.
Which arises from man's quest for social satisfaction?
1.Formal Organization.
2.Informal Organization.
3.Business Or Oganisation.
4.strategic organization.
Which type of organization gives importance to terms of authority and functions?
1.Formal Organization.
2.Informal Organization.
3.Business Or Oganisation.
4.Strategic Organization.
Which type of organization has no place in the organization chart?
1.Formal Organization.
2.Informal Organization.
3.Business Organization.
4.strategic organization.
Which type of separation is most unpleasant for an employee?
1.Termination.
2.Mandatory retirement.
3.Voluntary retirement.
4.Resignation.
______ is a systematic attempt to probe the future by inference from known facts.
1.Planning.
2.Forecasting.
3.Routing.
4.Scheduling.
______ is important for self-imposed discipline which is an essential on the part of workers as well as management.
1.Science, not rule of thumb
2.Mental revolution
3.Co-operation
4.Motivation
______ planning covers a relatively short period of time.
1.activity.
2.project.
3.product.
4.Standard.
_______ planning is concerned with development specific plans for each department of a division so as to accomplish the divisional plans
1.Departmental.
2.Divisional.
3.Organizational.
4.Branch.