# MBA/MBA Total Quality Management Mcq Set 3 Sample Test,Sample questions

1.Yes

2.No

3.Mixture

4.Cyclic Pattern

1.Exponential

2.Normal

3.Poisson

4.Binomial

## Question: `A two-tailed test is one where:`

1.results in only one direction can lead to rejection of the null hypothesis

2.negative sample means lead to rejection of the null hypothesis

3.results in either of two directions can lead to rejection of the null hypothesis

## Question: `Consider for a process in control, the value of alpha is .0015. What is the value of the average run length?`

1.666 ( 1/alpha gives us an estimate of average run length)

2.555

3.444

4.None of the above

## Question: `Consider that for a particular process, the p has shifted to .4 and the process has gone out of control. The corresponding value of beta is found to be .3356. The value of Average Run Length is:`

1.2.5

2.1.5 ((1/1-beta) provides us with average run length)

3.1.0

4.2.7

## Question: `Ease of repair is associated with _______ dimension of quality.`

1.Serviceability

2.Performance

3.Durability

4.Perceived Quality

## Question: `Effective quality control results in:`

1.Increase in customer satisfaction

2.Lower cost

3.None of the above

4.both a and b

## Question: `Effective quality improvement can be instrumental in:`

1.Increasing productivity

2.Reducing cost

3.Both a and b

4.None of the above

1.Define

2.Measure

3.Improve

4.Analyze

1.Define

2.Measure

3.Improve

4.Analyze

## Question: `For a c chart, the LCL comes out to be -.7. The value of LCL that should be used is:`

1.-.7

2.0

3.1

4.None of the above

## Question: `For a c chart, the OC curve plots the _______ against ________`

1.Probability of Type 2 error, true mean number of defects

2.Probability of Type 1 error, true mean number of defects

3.Probability of Type 1 error, true total number of defects

4.Probability of Type 2 error, true total number of defects

## Question: `For a double sampling plan the probability of acceptance on the combined samples is calculated as:`

1.Maximum of probability of acceptance of first and second sample

2.Product of probability of acceptance of first and second sample

3.Average of probability of acceptance of first and second sample

4.Sum of probability of acceptance of first and second sample

## Question: `For a Poisson distribution:`

1.The mean is greater than the variance

2.The mean is less than variance

3.The mean is equal to the variance

4.Cannot be determined

1.95.20%

2.99.73%

3.99.10%

4.96.78%

1.Equal to 1

2.Less than 1

3.Greater than 1

4.0

## Question: `For new product development, the chosen methodology should be`

2.DMAIC

3.Structured Design Methodology

4.DMIE

## Question: `Given L=3 and p=.03, estimate the sample size that can be used for construction of a p chart.`

1.534

2.321

3.123

4.291 ((1-p)âˆ—L2/p gives us an estimate of sample size)

## Question: `he South African government is concerned about the high incidence of HIV/AIDS in South Africa. They wish to estimate the true number of people in South Africa who are HIV positive. A random sample of 5000 people were tested and 1980 of them were HIV positive. What is the statistic?`

1.The 5000 people sampled

2.All the people in South Africa

3.Impossible to calculate from the given information

4.The 1980 people sampled who were HIV positive

## Question: `Identification of customers and listening to the Voice of Customer (VoC) are a part of:`

1.Quality Assurance

2.Quality Planning

3.Quality Control and Improvement

4.Quality Execution

1.X bar and c

2.P and c

3.R and u

4.X bar and R

## Question: `If the value of D4 = 2.547, D3=0, then what is the UCL and LCL for the R chart?`

1.UCL=1.5, LCL=.4

2.UCL= 1.2, LCL=.2

3.UCL=1.5, LCL=0

4.UCL=1.6, LCL=0

1.Less than 5

2.5-10

3.10-15

4.15-25

1.D1+d2<c2

2.D1+d2>c2

3.D1+d2>c2

4.D1âˆ—d2<c2

## Question: `In a six sigma improvement project the least experienced individuals are:`

1.Green Belt

2.Black belts

3.Red Belts

4.Master Black Belts

1.X bar

2.R chart

3.S chart

4.None of these

1.Define

2.Measure

3.Improve

4.Control

## Question: `In phase 1 of control chart usage, if a point is outside the control limits and some assignable cause is found for the point, then we should:`

1.Discard the point but do not recalculate control limits

2.Discard the point and recalculate the control limit

4.Cannot be determined

## Question: `In ______________ step of Quality Function Deployment, product or service requirements are collected and analysed through techniques like market research.`

1.Identify Customer Attributes

2.Identify Design Attributes / Requirements

3.Conduct an Evaluation of Competing Products.

4.Evaluate Design Attributes and Develop Targets

1.Consumer

2.Producer

3.Supplier

4.Sampling Plan

## Question: `Machine wear and tear is __________ source of variation.`

1.Random

2.Natural

3.Assignable

4.Cannot be determined

1.Define

2.Measure

3.Improve

4.Control

## Question: `Pattern in control charts which show the tendency to cluster around central line is termed as:`

1.Stratification

2.Mixture

3.Cyclic pattern

4.Shift in process level

1.USL+LSL/6Ïƒ

2.USL-LSL/6Ïƒ

3.USL-LSL/3Ïƒ

4.USL-LSL/Ïƒ

## Question: `Producers risk can be defined as:`

1.The probability of rejecting a good lot

2.The probability of accepting a bad lot

3.The probability of accepting a good lot

4.The probability of rejecting a bad lot

## Question: `Q-Q plot is used to check:/p>`

1.Normality of the dataset

2.Number of defects

3.Process mean

4.Process standard deviation

1.Define

2.Measure

3.Analyze

4.Improve

1.15/29

2.14/29

3.1/2

4.7/10

## Question: `The chart used for tracking number non-conforming is:`

1.P

2.Np

3.X bar

4.None of the above

1.very small

2.very large

3.homogeneous

4.predictable

1.minimized

2.maximized

3.neutralized

4.optimized

1.Shortest

2.Quickest

3.Longest

4.Middle

## Question: `The four phases of the Shewart cycle are:`

1.Plan, Do, Scan, Implement

2.Plan , Act , Do, Control

3.Plan, Do, Act, Check

4.Implement, Design, Control, Plan

## Question: `The OC curve provides a measure of the _______ of the control chart.`

1.Sensitivity

2.Duality

3.Process mean

4.Process standard deviation

## Question: `The Operating characteristic curve shows the relationship between the probability of acceptance (on y axis) and ______ (on x axis).`

1.Proportion defective

2.Proportion acceptable

3.Number of lots

4.Size of lot

## Question: `The parameters of s2 chart is specified using:`

1.Normal Distribution

2.Geometric Distribution

3.Binomial Distribution

4.Chi-square distribution

1.4mm, 8mm

2.8mm, 4mm

3.6mm, 8mm

4.4mm, 6mm

1.5120 / 9

2.1280 / 81

3.5120 / 81

4.1280 / 9

1.Affinity

2.Tree

3.Relations

4.matrix

## Question: `Two major components of fitness of use are Quality of Design and ______`

1.Quality of Conformance

2.Quality of Service

3.Quality of Specification

4.Quality of Manufacturing

1.5Ms

2.8Ps

3.5Ss

4.6Ps

1.Stratification

2.Trend

3.Mixture

4.Cyclic Pattern

1.P chart

2.C chart

3.U char

4.X bar chart

## Question: `Which of the following is not a use of arrow diagram:`

1.Determining the best schedule for the entire project

2.Potential Scheduling problem and solution

3.Calculate critical path of the project

4.Identifying defects in a process

## Question: `Which of the following is NOT true about the standard error of a statistic?`

1.The standard error measures, roughly, the average difference between the statistic and the population parameter.

2.The standard error is the estimated standard deviation of the sampling distribution for the statistic.

3.The standard error can never be a negative number.

4.The standard error increases as the sample size(s) increases.

## Question: `Which of the following is the correct combination of specifications while designing a control chart:`

1.Sample size, Frequency of sampling, specification limit

2.Sample size, Frequency of sampling, Number of defects

3.Sample size, Specification limit, process standard deviation

4.Sample size, Process mean, specification limit

## Question: `Which of the following is the correct combination of specifications while designing a control chart?`

1.Sample size, Frequency of sampling, specification limit

2.Sample size, Frequency of sampling, Number of defects

3.Sample size, Specification limit, process standard deviation

4.Sample size, Process mean, specification limit

## Question: `While random variability in a system can be removed by ____, non-random variability requires _____`

1.Operator or management action, Improvement in the system

2.Improvement in the system, operator or management action

3.Statistical Quality Control, Quality Checks

4.None of the above

## Question: `________ can be defined as small subset of a lot.`

1.Defect

2.Fraction Acceptable

3.Sample

4.Acceptance Number

## More MCQS

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